FAQs
HOUSEBOAT RENTALS
How long will our orientation be?
Orientation times vary depending on your houseboating experience and questions. Orientations can be as quick as 30 minutes or as long as 2 hours. Our team will make sure you feel comfortable with the operation of the vessel before departing from the marina.
Do I have to pay for gas?
Yes, similar to renting a car, our boats come with a full tank of gas. Renters are required to pay for the gas used for each vessel.
How big are the gas tanks for each boat?
All boats gas tanks vary in size. Houseboats gas tanks vary from 50 gallons to 200 gallons depending on which houseboat.
How much gas will the houseboat consume?
This all depends on how adventurous you are. As well as many other scenarios, gas consumption can be complicated to predict. Gas is consumed by both the generator and the motors. The generators can consume up to 5 gallons an hour. The generators power the Air Conditioner, Power Wall Outlets and Microwave on board.
Can I tow a rented Bridge Bay ski boat, wave runner, etc from behind one of the houseboats?
Towing any of our rented vessels is prohibited.
Can I tow my personal boat behind a Bridge Bay Houseboat?
This is not something we would recommend but there are currently no prohibitions for towing your own personal boat or PWC. Bridge Bay at Shasta Lake is not responsible for any damage caused to any other vessel due to towing.
May we transport our personal watercraft on the deck of the houseboat?
PWCs are not permitted on the houseboats, as they can cause damage to the houseboat deck as well as your PWC.
May I bring my own supply of fuel on my houseboat?
This is extremely dangerous and we do not permit containers of fuel aboard any type of boat.
Are there any precautions I should take regarding carbon monoxide emission?
All the engines on your houseboat produce carbon monoxide when in operation. Carbon monoxide is a colorless, odorless gas, lighter than air and is poisonous.When inhaled, it produces symptoms of headache, nausea or fatigue followed by unconsciousness and possible death. For your safety, we must insist that all of the houseboat passengers and crew members refrain from swimming at or near the exhaust ports when the engines (generator-outboard-inboard) are running. Please read and heed all signage on the houseboat concerning the danger of carbon monoxide gases.
What kind of refrigerators are on the houseboat?
Unlike the one in your home, the 8 cubic foot refrigerator on board must be lightweight and operate on propane. Because of this, the manufacturer uses less insulation; therefore, the refrigerators don’t run as cold as your home unit. When outside temperatures reach 95° or higher, we recommend using ice chests for products that are perishable, such as meats and dairy products. We recommend you use the refrigerator for other food products, such as fruit and vegetables.Be sure to use frozen ice packs (e.g. Blue Ice) or put food in ziplock bags to keep melting ice out of food stored in the ice chest.
Do the Houseboats come with bed linens and pillows?
We do not provide linen packages with Houseboat rentals. All Guests should bring any pillows, sleeping bags, blankets etc. for their trip.
Do you provide Houseboat rental insurance?
We do not provide any insurance for the vessels. We recommend contacting your insurance agent to see if you are protected in case of an accident on the water or any damage to your rented vessel.
Are bonfires permitted?
While you cannot have a bonfire on a houseboat, If you want to build a bonfire on Lake Shasta, you must first obtain a campfire permit. You can obtain a free permit by going to http://permit.preventwildfiresca.org/
Can we bring our pets with us on the houseboat?
Yes, your pets are welcome on our houseboats. We would recommend a lifejacket specially fitted for your pet while on board.
Can I receive a refund if I cancel my trip due to an emergency?
You may receive a full refund only if you send a cancellation notice to us 45 days or more before the departure date for your houseboat trip. If you cancel your trip any time that is 44 days or less before the departure date, then no refund will be provided for any reason. You may purchase travel insurance for up to the full price of your trip through Allianz Travel. If you buy travel insurance and then must cancel your trip, the insurance company will pay you the insured amount if your reason for cancelling meets any of the many reasons allowed under the insurance policy. Bridge Bay encourages all of its guests to purchase travel insurance. For more information go to: https://www.allianztravelinsurance.com/
Is there a security deposit that I must pay on top of the cost of the trip?
Yes, we require a $500 refundable deposit ($1000 for the Month of May) that is due at the time of check in. The deposit is held until the return of the vessel and the amount refunded is based on the condition that the boat is returned.
Do I have to make a down payment when I make a reservation?
We require a $300 down payment on all Houseboat reservations that are greater than 45 days from the arrival date. Houseboat Reservations made within 45 days of the arrival date will be required to pay in full.
How old do I need to be to rent a Houseboat?
All renters need to be at least 21 years old with a Valid Driver’s License.
Do I need to have a license to drive a boat?
You must have a valid driver’s license. A California boaters card is not required for rented vessels.
Can I rent a Houseboat for just one day?
Houseboats can be rented for a Minimum of 3 Days and 2 Nights.
Do you rent boats all year long?
Yes! You can rent a Houseboat any time of the year.
What time can I arrive for my houseboat trip?
Check in begins at 8am until 6pm. Arrivals after 6pm can still get on their houseboat however they may be required to stay at the dock until proper orientation of the boat can be presented the following day.
What time is the Houseboat supposed to be returned by?
Houseboats are due back at the Gas Dock at 4pm on the last day of your trip after being cleaned and emptied of your personal items.
Is there a late fee if I return my boat late?
Yes there are late fees on all boats returned late. Costs vary and will be explained at check in.
How many parking passes do I get with my boat rental?
Cascade Houseboats get 2 Parking Passes included. Summit Houseboats get 3 Parking Passes. Grand Sierra Houseboats (including EX model) get 4 Parking Passes. Additional Passes are available for $12 per day per extra vehicle.
Does my Houseboat have a Barbeque?
Yes, our houseboats are equipped with propane grills.
Can I bring my own Barbeque on a boat?
You may not use your own barbeque on any boat. You must use the provided grill on houseboats. However, you may bring a barbeque with you to use on land provided that you have a valid campfire permit.
What should I bring for my Houseboat Trip?
Visit our “First Timer Tips” page on our Plan Your Trip page for some great ideas and a list of things you don’t want to forget.
Are there cleaning supplies on the Houseboats?
There are not any cleaning supplies on board so pack sure to pack your own and don’t forget toilet paper and paper towels as well.
Do I need to sign any liability waivers when renting a boat?
As a part of the orientation process, every member on the houseboat will need to sign a liability release form before embarking on your adventure.
SMALL BOAT RENTALS
Do I have to make a down payment when I make a reservation?
We require the first day’s payment on your small boat rental. If you are only renting the vessel for one day then the total amount will be due at time of reservation.
Can I tow a rented Bridge Bay ski boat, wave runner etc. behind a houseboat?
Towing any of our rented vessels is prohibited.
Do I need to have a license to drive a boat?
You must have a valid driver’s license. A California boaters card is not required for rented vessels.
How old do I need to be to rent a Small Boat?
All renters need to be at least 18 years old with a Valid Driver’s License.
What is the minimum amount of time I can rent a boat?
You can rent a small boat for a minimum of two hours. However we can only take reservations in advance for rentals of 1 full day or longer. 2 hour and 4 hour rentals are available for walk-ins only.
Can I make a reservation for a small boat for 2 or 4 hours?
No, Reservations for small boats can only be made for full day or multiple day rentals.
What is the latest time I can rent a small boat?
Small Boat rentals end at 2pm.
Do you rent boats all year long?
Yes we do!
What time is my small boat supposed to be returned by?
5pm on the same day as check in for 1 full day rentals or multiple day rentals. For 2 Hour and 4 Hour rentals, time starts as soon as you leave the dock.
Is there a late fee if I return my boat late?
Yes there are late fees on all boats returned late. Costs vary and will be explained at check in.
How many parking passes do I get with my boat rental?
Fishing Boats, Ski Boats, and Wave Runners get 1 Parking Pass included with their rental. Patio Boats get 2 Parking Passes. Additional Passes are $12 per day, per vehicle.
Do the Patio Boats have bathrooms?
No
Do the Patio Boats have Barbeques?
No
Can I bring my own Barbeque on a small boat?
You may not use your own barbeque on any boat. However, you may bring a barbeque with you to use on land provided that you have a valid campfire permit.
Do I need to sign any liability waivers when renting a boat?
As a part of the orientation process, every member on the houseboat will need to sign a liability release form before embarking on your adventure. Renters will be required to fill out a rental contract. This can be done online on our small boat information pages.
Do I have to pay for gas?
Yes, similar to renting a car, our boats come with a full tank of gas. Renters are required to pay for the gas used for each vessel.
How big are the gas tanks for each boat?
All boats gas tanks vary in size. Small boat’s gas tanks vary from 6 gallons to 25 gallons depending on which boat.
How much gas will the boat consume?
This all depends on how adventurous you are. As well as many other scenarios, gas consumption can be complicated to predict.
Can we bring our pets with us on the boat?
Yes, your pets are welcome on our boats. We would recommend a lifejacket specially fitted for your pet while on board.
LODGE RESERVATIONS
Do I have to make a down payment when I make a reservation?
We require the first night’s stay payment on your lodge reservation. If you are only visiting for one day then the total amount will be due at time of reservation.
Do the Lodge Rooms have a lake view?
Even though our Lodge rooms are just walking distance from the lake there are several trees that do block the view.
Do the lodge rooms have refrigerators and microwaves?
Only our Kitchen and Family Suites have Refrigerators and Microwaves.
What time is Check in for the lodge?
3pm
What is Check out Time for the lodge?
11am
Can I check in for my reservation after office hours?
Yes, Houseboats and Lodge rooms can be checked in 24 hours a day by Marina Security.
Can I bring my pet with me to the lodge?
Yes, pets are an additional $10 per night plus a $50 pet deposit is required at check in.
Is Breakfast included with my Lodge reservation?
We do not have breakfast included with a lodge stay.
Do I have to pay a boat launch fee with my Lodge Reservation?
No, Your parking pass includes launching your vessel for the duration of your stay.
PARKING
Can I park my trailer on property?
Park and Launch Customers can park their trailer and truck for the days paid, Trailers are NOT to be left unattached or left of property otherwise
How much does it cost to park at the Marina?
Parking is $12 per day all year long
How much to launch a boat?
We charge $20 to Launch your vessel and park for the day.
How many parking passes do I get with my boat rental?
Cascade Houseboats get 2 Parking Passes included. Summit Houseboats get 3 Parking Passes. Grand Sierra Houseboats (including EX model) get 4 Parking Passes. Fishing Boats, Ski Boats, and Wave Runners get 1 Parking Pass included with their rental. Patio Boats get 2 Parking Passes. Additional Passes are $12 per day, per vehicle.
MOORAGE
Who do I contact for current availability and pricing?
Please contact Bridge Bay Marina at Shasta Lake by calling (530) 275-3021 and select the moorage option in the phone menu.
What information must I provide prior to signing a moorage contract?
You will need to provide a picture of your boat, the valid Vessel Certificate of Number for the vessel, the declarations page of your valid insurance policy showing a minimum $300,000 in Property Damage Liability, and “Peloria Bridge Bay LLC listed as additional interest insured.
Can I have my Moorage rent automatically deducted from my credit or debit card each month?
Yes, this can be setup with the card of your choice at the time of signing a contract. If you already have a moorage slip with us, call our office and we can set it up for you right over the phone.
When is my bill due?
Statements are sent out approximately one to two weeks prior to their due date and are considered late after the fifth of the month.
How long do I have to agree to moor my boat at Bridge Bay?
All Moorage Contracts are on a Month-to-month basis. We do require a 30-day written notice for canceling your moorage account at Bridge Bay. The notice of cancellation must be signed and dated and include the date the slip will be vacated. On the day you vacate the slip, please check out at the Moorage Office to initiate final paperwork and turn in your parking permit(s). Once checked out, please allow up to 60 days to process any deposit refunds if necessary.
How many parking passes do I get when I sign up for a Moorage Slip?
Guests Mooring a “small boat” on Marinas 1 or 2 get 1 Parking Pass with their moorage slip. Guests Mooring a Houseboat on Marinas 1 through 5 get 2 parking passes with their slip.
Do your Houseboat moorage slips provide power?
Houseboats on Marinas 3, 4, and 5 do have power. Guests on these Marinas will be responsible for payment of power used and will be added to your monthly statement each month. End Tie Houseboats slips on Marinas 1 and 2 do not have power.
Do your Small Boat Moorage Slips provide power?
No, Marinas 1 and 2 are not equipped for power to the vessels.
Can I reserve a slip in advance?
Unfortunately we are unable to reserve or hold slips. They are strictly on a first come, first served basis with no waiting list.
